Our Courier Software Features
Efficiently manage your courier operations with our comprehensive courier management feature.
Striking Feature We Provide
Credibly grow premier ideas rather than bricks-and-clicks strategic theme areas distributed for stand-alone web-readiness.
Electronic Proof of Delivery
Electronic proof of address as geo-coordinates, signature, timestamp, and image along with card management and cash at point of sale.
Go Paperless
Upgrade to a real-time, digital workflow while eliminating the costs associated with paper-based processes.
Improve Customer Service
Provide both your customers and CSRs with real-time access to shipment information, reducing call-centre volume and enabling first-call resolution.
Delivery Zones
Define delivery zones and set their pricing for each city to provide courier services as per your business requirements.
Optimising Operations
Softpal Courier Management System optimizes business operation and task result which improves your overall business performance.
Enhanced Customer Experience
Provide extra-ordinary delivery service with feature-rich Courier Software powered by Softpal to enhance your customer’s experience.
Booking
It allows users to schedule and request deliveries for packages.
It makes easy for customers to request deliveries at a time and location that is convenient for you. It can help courier companies to better plan and organize their deliveries, which can improve efficiency and reduce the risk of delays or error
Franchisee Registration
Our software allows franchisees (individuals or businesses that have the right to use a company's brand and business model) to register with the courier company and access the software system.
It can help courier companies to better manage and track their franchisees, which can improve organization and facilitate communication. It can help courier companies to provide better customer service by enabling franchisees to access the software system and track the status of their deliveries.
Ledger
Our software allows users to track and manage financial information related to the courier business
It can help courier companies to track their income and expenses, which can facilitate better financial management and decision making. This feature can provide a wealth of data that can be used to improve operations and make informed business decisions.
Branch Due Reports
Our software can help couriers and other staff to quickly and easily identify the packages that are currently being held at a particular location.
It can be used to identify packages that are ready for pickup by customers, which can help to improve customer service and reduce the risk of delays or misunderstandings It can provide a wealth of data that can be used to improve operations and make informed business decisions. This can include data on package volumes, pickup and delivery times, and customer behavior, among other things.
Tracking
Our software feature allows couriers to monitor the progress of their deliveries in real-time, which can help them to identify and resolve any issues that may arise during the delivery process.
It can use the tracking feature to stay informed about the status of their deliveries, which can help to reduce anxiety and uncertainty. It can provide a wealth of data that can be used to improve operations and make informed business decisions.
