Manage Your Agency Smartly, Efficiently & Without Hassle — Every Time
Take full control of your agency operations with a centralized Agency Management System (AMS) built for productivity and growth.
Ensure transparency with streamlined workflows, client tracking, billing, and performance reporting.
- Centralized client and project tracking
- Automated invoicing and billing workflows
- Team performance and task management
- Custom role-based permissions and access
- Real-time dashboards and KPI monitoring
- Document storage and digital approvals
- Client communication and history logs
- Automated alerts, reminders, and reports
- Seamless integration with CRM and finance tools
- Secure, cloud-based system with 24/7 access
Why Choose SoftPal Agency Management Software?
Experience seamless agency operations with our cutting-edge software designed for efficiency and scalability.
Easy to Start
We offer fast, easy and free onboarding with full technical support. You can start within a day.
Easy to Integrate
Our world-class IT means easy integration with carriers and of course your own systems.
Easy to Operate
We give you in-depth data to drive your decisions, with full track and trace to strengthen your consumer experience.
Optimising Operations
We optimize your operations through smart integration, streamlining workflows for greater efficiency across systems.
The Feature of Agency Management is Here
Voyage & Vessel Tracking
Monitor and manage vessel schedules, port calls, ETA/ETD, and turnaround times in real-time for efficient planning.
- Track ETA, ETD, and vessel status live.
- Manage voyage history and turnaround KPIs.
- Get alerts for schedule deviations.
- Optimize berthing and docking slots.
Integrated Port Documentation
Digitally manage Berthing Requests, NOR, SOF, Arrival Reports and other critical port documents in one place.
- Auto-generate compliant port documents.
- Centralize inward/outward clearance logs.
- Standardize templates to reduce errors.
- Ensure audit-ready documentation every time.
Cargo Handling Coordination
Streamline cargo operations with live coordination between ports, terminals, and ground transport teams.
- Plan and track loading/unloading tasks.
- Share cargo instructions instantly with terminals.
- Log cargo status, delays, and exceptions.
- Improve efficiency with synchronized workflows.
Disbursement Accounting
Manage DA creation and port cost tracking with full transparency and automated reconciliation.
- Create and send detailed DA reports.
- Track actual expenses against estimated costs.
- Link port charges and third-party invoices.
- Reconcile accounts for owners and principals.
Agent & Principal Communication
Keep ship owners, charterers, and port agents aligned through a secure, centralized communication hub.
- Share updates, instructions, and reports instantly.
- Maintain logs of all agent–principal interactions.
- Enable secure file sharing and messaging.
- Reduce miscommunication across port calls.
Benefits of Using SoftPal Agency Management Software
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